SMS Healthcare

Happy Employees Spread Happiness

With clear career paths and advancement opportunities, our team members have the support they need to become engaged in their careers and responsibilities.

Our people are our product.

We retain our staff through fair wages, benefits, and a positive company culture. Positive feedback, an understanding of their role, opportunities for upward mobility, and flexible work schedules help keep hard-working people at your facility for a long time.

We believe in promoting from within and consistently challenge and support our employees’ efforts to reach their full potential.

Focusing on our patient-first strategy makes empathy and proper cleaning routines second nature to employees as they manage their workday responsibilities.

Whatever it Takes

Click the button below to visit the Whatever It Takes page on our SMS Clean website. Once there, enjoy Success Stories about our employees, awards from our different programs, and so much more!

Whatever it takes

Employee Appreciation Programs

We are proud of our people, our diversity and our culture – and we want everyone to know it!

Whatever It Takes Program

Each quarter, our employees and management nominate the coworkers or employees that impressed them the most and exhibited our “whatever it takes” company motto. An employee from each of our three divisions will win the Whatever It Takes Employee of the Quarter award. One employee from the entire year of nominations will be selected for the prestigious Whatever It Takes Employee of the Year award.

Milestone Awards

Two of the Core Values we feel our employees exhibit the most often are Hard Work and Loyalty, and they are some of the driving forces behind our company's success. This is evident in the Milestones reached each month. The Milestones Award recognizes employees who have dedicated five or more years of service to the company.

Success Stories

When a manager, frontline employee or entire team has done an incredible job or has really blown away our customers, we want to shout it from the rooftops! This is where the idea for the Success Stories came about. Success Stories are sent in by your Division Managers and Division Vice Presidents, when they want to recognize a person or team for their outstanding work.

Employee Appreciation Week

This is one of our favorite weeks of the year! Our Employee Appreciation Week occurs the same week as International Housekeeping Week and Environmental Services Week. We love hosting our Employee Appreciation Week (EAW) in celebration of all our employees’ hard work throughout the year. Lunch for each shift is catered on a day during the week that works best for each location. Everyone gets in the spirit with heartfelt messages of gratitude, fun games, and more. This is always a time of celebration, joy and fun.

The Horizons Award

The Horizons Award is our most prestigious award, given to Service Management Systems/SMS Healthcare leads and directors for achieving quality, safety, and productivity goals. Winners are honored at our annual leadership meeting and receive an etched crystal trophy and a $1,000 prize.

Employee Assistance Programs

We are proud of our people, our diversity and our culture – and we want everyone to know it!

SMS Cares Program

When an unexpected tragedy affects one of our employees, SMS Cares is here to help. The SMS Cares fund was originally created by SMS Holdings, our Parent Company, in immediate response to Hurricane Katrina in 2005 because so many of our employees wanted to donate and help their fellow coworkers across the nation. Through the compassion and generosity of our employees, SMS Cares continues to assist families throughout the nation, who have been affected by personal tragedy or natural disaster. As a 501(c) (3) organization, 100% of all funds contributed go to supporting fellow employees in times of need.

Visit smscares.com

SMS Cares SCHOLARS Program

Through SMS Cares, the SCHOLARS Program was established for employees looking to broaden their education. Interested employees now have an opportunity to apply for tuition assistance.

Learn more

Additional Information and Benefits

Benefits

SMS Healthcare offers an array of benefits such as medical, dental, vacation, 401K, bonus awards, uniforms and paid training, depending upon job classification.

Career Paths

Because we believe in finding and empowering the right talent for every job, we put a lot of time and effort into the development of our staff to grow them within our company. So, everyone has an opportunity to advance within the company. In fact, many of our top executives today started their careers in other positions at SMS Healthcare or SMS!

Referral Bonuses

Many of our facilities utilize a Referral Bonus program, where employees can earn extra bonuses simply by referring someone to work for SMS Healthcare, and that person getting hired and staying with the company for at least 90 days. And there’s no limit to how many people you can refer!

Explore a Partnership with SMS Healthcare

Our effective systems standardize performance and service levels, producing high-quality results. We pride ourselves on our belief in being honest, upfront and open with our customers. We ensure our success through our hiring processes, training programs, quality assurance systems and consistent inspections.

Partner With Us